Support and contacts

Help with CryptoLogix, the agent and your subscription. Below are all the official project contacts; we have no others.

Verified contacts only

  • ✓Check the handle letter by letter: @LogixMikhail, @CryptoLogixBot, @CryptoLogixAgent, @CryptoLogixChat, X @CryptoLogixBot, YouTube @CryptoLogixAgent.
  • ✓We never ask for a seed phrase, exchange password, 2FA codes or an API key with withdrawal rights.
  • ✓We never take funds under management: your money always stays on your Binance account.
  • ✓The API key is entered only in the bot; never send it in private messages to anyone, including us.

FAQ

How do I connect the agent?

Message @LogixMikhail. The agent trades on your Binance Futures account via an API key without withdrawal rights; you enter the key yourself in the @CryptoLogixBot bot.

Why is the agent not opening trades right now?

The agent enters only when its conditions are met. For example, during a Bitcoin downtrend long limit orders are removed, and there may be no trades for several days. Every action is visible in the dashboard and in the @CryptoLogixAgent channel.

How do I pay for or renew a subscription?

Message @LogixMikhail: payment is accepted in USDT, and the subscription is extended manually once paid.

Where can I see trades and statistics?

In the dashboard on the site (log in via the bot) and in the bot’s notification for every trade. The full trade feed of the agent’s account is in the @CryptoLogixAgent channel.

How can I check the results are real?

Every trade of the live account is posted to the channel, losses included. True Path Range forecasts are sealed with a hash chain and OpenTimestamps time marks, which you can verify yourself.

Someone messaged me on behalf of CryptoLogix. Is that you?

Check the handle: our only contacts are the ones on this page. We never ask for a seed phrase, an exchange password or an API key with withdrawal rights. If in doubt, forward the message to @LogixMikhail.

About the project and the author

CryptoLogix is Mikhail’s project. He builds and maintains the bot, the agent and the site himself and answers users personally.

  • ✓All agent trades are published, losses included.
  • ✓Forecasts are checked publicly and sealed in advance.
  • ✓The bot evolves based on user feedback.
MikhailDeveloper and author of CryptoLogix Have a question? Message me. Message

Not investment advice. Crypto trading involves risk.